E-Mail Capture

Burli will check for e-mail on one or more POP3-compatible mail accounts and add it to the In-Queue just as it does with newswires, audio or faxes. It’s ideal for receiving press releases, reporters’ text and audio stories from the field, news tips, audience feedback or music requests.

E-mail capture requires that at least one Burli machine in your facility has an Internet connection and that the e-mail server is POP3-compatible.

Setting up e-mail capture

From the main Burli screen open the set-up dialogue box: Shift-F8 on the keyboard or Config|Program set-up from the menu. Enter the configuration password. Select the ‘E-mail’ tab.

  1. Click the “New..” button to add a new POP account.
  2. In the Description field type a brief description for the e-mail account (e.g. “News”, “Request”). This description is only seen on the screen – it’s just to identify the account to you.
  3. In the Account field enter the POP account information (e.g. username@pop3server). This information is usually available from your e-mail provider or network administrator. When in doubt, check the settings of an existing mail client that is already checking the account.
  4. Supply the password in the Password field.
  5. At the top of the screen enter how often you want Burli to check for messages. The value is in minutes. Entering zero (0) minutes will keep Burli from making automatic checks until you manually press Check Now.
  6. If you want a copy of the e-mail to remain on the server, check the ‘Leave messages on server’ box. This is useful if you check the same account with other e-mail programs however, we do not recommend that you leave more than 1000 stories on your email server.
  7. Click the Attachments button to set the purging time for non-audio e-mail attachments. Audio cuts in e-mail attachments are purged in the same way as other In-Queue audio.By default Burli will not delete non-audio attachments in case they are important to the newsroom. But the files will build up over time and can begin to fill hard drives. Note that this setting applies to every e-mail account that Burli checks.
  8. Click ‘Apply’. Repeat for each e-mail account you wish Burli to check – there is no limit to the number of email accounts you can add.

All e-mail sent to the account(s) specified will appear on the scrolling ticker-tape and in the In-queue on the main Burli screen along with other incoming data.

Audio attachments

Burli receives and decodes e-mail audio attachments. This is particularly useful for reporters in the field who can write a voicer in an e-mail program, record the audio, attach the audio as an audio file (MP3 for example) and send the e-mail to a newsroom e-mail account. When Burli receives the e-mail it automatically handles the text and audio as it does with other Burli stories. The audio clip(s) gets attached to the clip buttons that appear on screen while editing text and audio. This combined text/audio item is then ready for drag-and-drop into an open folder or script. Note that the attached e-mail audio must be in an audio format (codec, sample/bit rate) that your version of Burli supports.

Other Attachments

Burli versions 182 and higher also support other kinds of e-mail attachments. See here for full details.
By default .pdf (Acrobat), .doc (MS Word) and .txt (plain text) files are available to users and can be opened, but System administrators have full control over what (if any) types of attachment can be opened.

File maintenance with Attachments

By default Burli does not delete non-audio e-mail attachments. Over time they can build up and eat away at available hard drive space. The Attachments… button allows you to set Burli to automatically delete attachment files after a set number of hours (highly recommended).

Checking e-mail manually

Burli will check e-mail automatically at the period specified in the ‘check for mail every’ box at the top of the e-mail configuration screen. If zero (0) is entered Burli will not make automatic checks. To manually check the POP account(s) simply click the ‘Check now’ button at the lower right of the configuration screen. Any new e-mail will appear in the In-queue of the main Burli screen.

Private e-mail

Burli’s e-mail function is NOT private or per user. Every message it collects will be seen system-wide by every user. Do NOT connect personal e-mail addresses to the system unless the users are absolutely clear that ALL of their e-mail will appear (and perhaps be archived, printed, etc) in Burli. There is no way to select which e-mail from a given account appears in the Burli In-Queue.

Filtering e-mail

You can selectively view the e-mail from one or all of the accounts using Burli’s powerful In-queue filters. On the Filter configuration tab choose ‘E-mail’ as the Source. More specific e-mail filters can be created by also entering specific text (‘press release’, ‘request’ or a given e-mail account, for example) in the Body setting in the filters configuration settings.

Microsoft Exchange

Many newsrooms use an Exchange server to manage their e-mail. Burli does not speak to Exchange servers natively, but does connect to any Exchange mailbox that has POP3 access turned on. You may need to contact your corporate IT department to make sure POP3 access is active for the Exchange mailbox(es) you need Burli to check.

Hotmail/Yahoo and other web-mail services

Burli cannot collect mail from a webmail account unless the service also allows POP3 access to the webmail. Some services offer this POP3 access for free, some charge a small fee for the service. If the conection requires an SSL connection, please contact Burli support for how to set that up.

Dial Up Networking

It’s not often required nowadays except, perhaps, by reporters in the field, but Burli will check e-mail using a dial-up account if you specify one in the Burli Internet configuration tab. With this properly configured, Burli will automatically dial the ISP, download mail, and hang up.

Music programming

Listener music requests and/or contest entries are proably sent to an e-mail account at your station. It may be handy for your on-air staff for Burli to check that account and display the incoming e-mail right on screen in studio. This feature is now commonly-used by on-air staff in many
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